Terms of Service

Terms of Service - Brazilian Lingerie Australia

Effective Date: July 19, 2025

Welcome to Brazilian Lingerie Australia. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these Terms. Please read them carefully.

1. About Us

Brazilian Lingerie Australia is an online retailer offering high-quality lingerie sourced from Brazil and shipped to customers in Australia. We comply with the Australian Consumer Law (ACL).

2. Acceptance of Terms

By using our site or services, you agree to these Terms and our Privacy Policy. If you disagree, please do not use our site.

3. Eligibility

You must be 18 years or older and legally able to enter into these Terms to use our services.

4. Product Information and Availability

We aim to provide accurate product information, but we do not guarantee that descriptions or images are error-free. Product availability may change without notice. If an item becomes unavailable after purchase, we will notify you and refund your payment.

5. Pricing and Payment

Prices are in AUD and include applicable taxes. Prices may change at any time. Orders are only processed once payment is received in full. You confirm that you are authorized to use the provided payment method.

6. Orders and Order Confirmation

Order confirmation emails acknowledge receipt but do not confirm acceptance. We reserve the right to cancel any order due to availability issues, pricing errors, or suspected fraud.

7. Shipping and Delivery

Orders are shipped from Brazil to Australia. Delivery times are estimates and may vary. Customers are responsible for import duties, GST, and other customs fees. Risk of loss passes to you upon transfer to the shipping carrier in Brazil.

8. Returns and Refunds

We comply with the ACL and offer remedies for products that do not meet consumer guarantees.

Change of Mind Returns:

  • 30-day return period from delivery date
  • Items must be unworn, unwashed, with tags and in original packaging
  • Proof of purchase required
  • Return shipping costs are your responsibility unless the product is defective or our error

To initiate a return, contact us at [insert email] with your order number and reason. Refunds will be issued to the original payment method within 5–10 business days after receiving and inspecting the item.

9. Intellectual Property

All website content is protected by copyright and other laws. You may not reuse or modify it without permission.

10. Privacy

See our Privacy Policy for details on how we handle personal information.

11. Limitation of Liability

We are not liable for indirect or consequential damages. Our total liability is limited to the amount you paid for the product involved in the claim, to the extent permitted by law.

12. Indemnification

You agree to indemnify us from claims arising from your use of the website or breach of these Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by Australian law. Disputes will be resolved in Australian courts. We encourage resolving issues through direct communication first.

14. Severability

If any part of these Terms is found invalid or unenforceable, the remaining parts remain in effect.

15. Changes to Terms

We may update these Terms at any time. Continued use of the website means acceptance of the new Terms.

16. Contact Information

For questions regarding these Terms, please contact us at:

Brazilian Lingerie Australia
brazilianlingerie.australia@gmail.com

Thank you for choosing Brazilian Lingerie Australia. We value your trust and support.